Privacy Policy

At Mad4Madams, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to contact@mad4madams.com.

Who are we?

We’re Mad4Madams – born out of a deep love for Indian ethnic fashion and a dream to serve the Indian community in the UK. We bring you handpicked sarees, jewellery, and ethnic wear from India—affordable, authentic, and full of soul.

How do we collect information from you?

We obtain information about you when you:

Place an order on our website
Contact us about products
Register to receive our newsletters
What type of information is collected from you?

The personal information we collect might include:

Your name, address, email address, and IP address
Information about what pages are accessed and when
If you purchase a product, your card information is handled by third-party processors and is not stored by us

How is your information used?

We may use your information to:

Process orders that you have submitted
Notify you of delivery information or updates regarding your order
Send you communications about special offers, new products, and updates (if requested)

We review our retention periods regularly and will hold personal information only as long as necessary or as required by law.

What happens when I sign up to receive your marketing emails?

You will receive:

Automated emails welcoming you to Mad4Madams
Marketing emails
Abandoned basket reminders
Who has access to your information?

We will not sell or rent your information to third parties.

Third-Party Service Providers Working on Our Behalf: We may pass your information to third-party service providers (e.g., for payment or order fulfilment). These providers are required to keep your information secure and use it only for agreed purposes.

Third-Party Service Providers We Work With: Your payment is processed by a third-party payment processor. We may also share your contact details with warehousing or fulfilment providers for delivery. If you subscribe to our newsletter, your email is shared with our email service provider.

Your choices

You can opt out of marketing communications at any time by:

Clicking the "unsubscribe" link in our emails
Emailing us at contact@mad4madams.com

We will not contact you for marketing unless you have given prior consent.

How can you access and update your information?

If you need to update your personal information, please email us at contact@mad4madams.com.

Security precautions

We take steps to ensure your personal information is treated securely. Sensitive data like payment details are encrypted and protected using 128-bit SSL encryption.

Profiling

We may analyse your information to create profiles for personalised content or fraud prevention.

Use of Cookies

Our website uses cookies to enhance your experience. You may disable cookies in your browser settings, though this may limit site functionality.

Links to Other Websites

Our website may contain links to other sites. We are not responsible for their privacy policies. Please review them before submitting data.

16 or Under

If you are under 16, please obtain parental consent before submitting personal information.

Transferring Your Information Outside of Europe

We do not transfer any of your information outside of the EU.