Faq's

Ask Us Anything

How long will my order take to arrive?


Standard UK delivery typically takes 1–3 working days. During peak
seasons (Diwali, Christmas), please allow 2–5 days. International orders
vary by destination—expect 7–14 days.

Can I track my shipment?

Absolutely! Once your order ships, you’ll receive a tracking link by
email. Just click through to see real‑time updates on your delivery’s
journey.

Are all products 100% authentic?

Yes—every saree, jewel, and outfit is sourced directly from trusted artisans and vendors in India. We guarantee genuine fabrics, traditional craftsmanship, and fair pricing.

Do you offer custom stitching or tailoring?

We do! Simply leave your measurements at checkout or email us at contact@mad4madams.com and our in‑house tailor will handle the rest.

How do I return or exchange an item?

No worries—just email contact@mad4madams.com within 3 days of delivery to start your return or exchange. See our full Returns & Exchange Policy for details.

Can I gift‑wrap my order?

Yes! At checkout, select “Gift Wrap” and leave us a short message. We’ll wrap it beautifully and include your note at no extra charge.

How should I care for my ethnic wear?

Most sarees and delicate garments are best dry‑cleaned. For silk blends, a gentle hand wash in cold water with mild detergent is okay—just avoid direct sunlight when drying.